Frequently Asked Questions

Please see below some of our most frequently asked questions.

Where are you?  

Rookery Retreat & Spa is located in a beautiful converted barn in the lakeside grounds of Rookery Manor Hotel, in Edingworth, near Weston-super-Mare, Somerset, BS24 0JB.  When you arrive at Rookery Manor please follow signs for the Spa, we have our own Car Park which is just past the main hotel car park. Parking is free of charge.

What should I wear?

Bathing Costumes must be worn by all guests at all times. Guests may dine for Lunch in their robes.

What do I need to bring?

If you are visiting on a Spa Day you will be provided with a Robe and Towel and a complimentary pair of Rookery Retreat & Spa Slippers to take home, we recommend bringing an additional towel for showering and your swimwear.  We provide a selection of current magazines; water and herbal Teas are complimentary. Our Lockers do not require any money to operate.

Where/when can we get Lunch?

We serve lunch and Afternoon Tea between 12:00pm – 5:00pm daily in our Tea Room. We also offer a selection of Tea and Coffee. The Tea Room is for Spa Guests and you are welcome to dine in your robes throughout your visit.

What is a Hydrotherapy Pool?

A Hydrotherapy Pool is a treatment experience as opposed to a Swimming Pool and is therefore more suited to a Spa environment. Hydrotherapy uses physical water properties, such as temperature and pressure, for therapeutic purposes. Our Hydrotherapy Pool is heated to a lovely 32° and the air temperature of our wet room is balanced to match. The Hydrotherapy Pool has invigorating massage jets underneath the water level and also 2 powerful waterfall massage jets. Some of the Benefits of Hydrotherapy include, Helping muscles to relax, Helping to relieve muscular pain and reducing pressure on weight bearing. The hydrotherapy pool will rejuvenate, reinvigorate and relax your whole body.

I am pregnant what facilities are safe?

For pregnancies within the first trimester we always recommend seeking the advice of a medical professional with regards to using any of our facilities. During all stages of pregnancy we do not recommend any of our heat facilities, this includes our Sauna, Steam Room and Outdoor Hot Tubs. Our Hydrotherapy Pool is perfectly safe to use during pregnancy and most pregnant ladies find it extremely beneficial to ease aching muscles and to relive pressure on joints, our Zero Gravity Chairs are also safe during pregnancy however we recommend avoiding the ‘Zero Gravity’ position as this can make you feel slightly woozy! Our relaxation areas are also a welcome retreat.

I would like to book a treatment but I am unsure which one?

We have a vast selection of Spa Treatments and we understand that picking the right one for you can be confusing, so our dedicated professional and knowledgeable Spa Reception Team is here to help. Please contact us and we will be happy to advise you.

Contact Us

You are welcome to contact us at anytime.  Please complete the details below and one of our dedicated sales team will get back to you within 48 hours.

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