Check in is from 2pm to 9pm
Later check-ins must be arranged in advance

We do not offer an early check in facility as it is essential that the rooms have been cleaned and checked by our housekeeping team.  You are, however, welcome to leave luggage or personal belongings with Reception in the event of an early arrival.

Please check out by 10.30am
Late departure may incur additional costs unless agreed in advance.

WiFi is available throughout Rookery Manor’s hotel rooms and communal areas and is free for all guests.

Dog and pets are not allowed at the hotel, with the exception of guide dogs.  If you have any questions about this policy or the eligibility of your guide dog, please contact us prior to making your booking.

If you want to make use of the Spa facilities during your visit, please ensure that you contact the Spa at least 72 hours prior to your arrival to book and ensure that space is reserved for you.

As our hotel guest, you can enjoy spa access at a preferential rate of £15 per person (usually £30 per person) or select one of our spa included hotel packages.
We ask that hotel guests pre-book spa access and treatments in advance of arrival. Availability cannot be guaranteed without a reservation or for reservations made at short notice. During peak times it may not be possible to accommodate guests in the Spa if you have not booked in advance.

Please also note that the Hydrotherapy Pool is not a swimming pool, and that the Spa facilities are not open to guests under 16 years of age.