Privacy Policy and Cookies

Rookery Manor respects the privacy of its online visitors.  As a general policy, we do not anonymously collect personal data from visitors to our website through we use “cookie” technology to gather non-personal information from visitors.    

Cookies

The cookies we use are “analytical” cookies.  They allow us to recognise and count the number of visitors and to see how many visitors move around the site when they’re using it.  This helps us to improve the way our website works, for example, by making sure users are finding what they need easily.

The types of cookies that we use are referred to as “session” cookie and “persistent” cookie.  Session cookies are temporary and are automatically deleted once you leave our website.  Persistent cookies remain on your computer hard drive until you delete them.  We do not use cookies to gather information concerning your visits to other sites nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us.  Cookies do not corrupt or damage your computer, programs or computer files.

Turning Cookies Off

The standard policy of our website is to allow cookies to be set.  You can change the settings on your internet browser to notify you when you receive a cookie, to allow you to choose whether or not to accept it or to prevent other cookies.  Please note however that if you chose to reject cookies you may be unable to access certain parts of our website.

Access to individual visitor profiles

We respect our visitors’ privacy and maintain their profile information on a secure server.  Personally, identifiable information can be accessed and updated via one of Rookery Managers staff members or authorised technology contractor.  Rookery Manor will not use our visitor’s confidential information for purposes which are not disclosed to or authorised by the visitor.  Rookery Manor may collect personally identifiable information, that is your name, address and email when you voluntarily subscribe to receiving communications from us.  This information is used solely by Rookery Manor or its authorised technology contractors and this information is not sold to third parties, although we may share aggregated non-personal information.  We reserve the right to change this policy at any time, so you should check this page periodically for any changes.

Email

From time to time, Rookery Manor asks visitors for their email address in order to provide relevant information such as reservation confirmations and offers.  Email addresses may be joined with other information provided on our website and may also be augmented with other data sources.  By providing their email address to us, visitors may receive email.  Visitors will always have the ability to accept or decline email communication from Rookery Manor.  Email communication is sent only to people who have consented to receive an email from Rookery Manor at the time of email capture.   Rookery Manor will advise the visitor that their email address will be used for service and product information as well as marketing and promotional communications.  At any time, a visitor may opt-out of receiving email communication by following the directions posted on every email.  Once a visitor has opted out, they can choose to opt-in again at any time.

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